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Sign up and sign in

Get into GoRunner with a link or a code from your email.

3 min · Cloud and Self-hosted

In Embed, your provider signs you in. There is nothing to set up.

Sign up

  1. Open app.gorunner.io/signup.
  2. Enter your email and press Send sign-up link.
  3. Open the email and press its link. Or type its 6-digit code under Or enter the code from the email.
  4. On Welcome to GoRunner, add your name and your organization’s name, or press Skip for now.

You should see You’re the owner of a new organization, with one workspace called Default Workspace.

On your own installation, new accounts are by invitation. An owner or admin invites you by email.

  1. Open the invitation email and press its link. It works for 7 days.
  2. On Join and your organization’s name, press Continue with email.
  3. Sign in with the link or code GoRunner emails you, then press Accept invitation.

You should see You joined and your organization’s name, then your workspace opens.

No email on your installation? The invitation asks for your name and a password instead. See Sign-in without email.

Sign in

  1. Open GoRunner and enter your email.
  2. Press Send sign-in link.
  3. Press the link in the email, or type its code.

Does your organization use single sign-on? Open the sign-in address your admin gave you instead.

The link and the code work for 15 minutes, and only once. After 5 wrong codes, the link is cancelled: press Send a new link. An address may have 15 wrong codes in 24 hours, across all its links. Past that, no code works for it, and the link in the email still does.

Your installation may also let you press Use your password. Forgot it? Ask an admin for a reset link.

What if the email doesn’t arrive?

Wait a minute, then press Resend email. Check your spam folder. If you asked for links again and again, GoRunner may say A link was just requested for that address: try again in a minute.

What if it says “Invitation only”?

This installation takes no new sign-ups. Ask an admin to invite you.

What if it says “Sign-ups are full”?

The installation’s license has no free seat. Ask an admin for an invitation or for room.

If two-factor is on

After the link or single sign-on, Two-factor authentication asks for the 6-digit code from your authenticator app. Lost your phone? Press Use a recovery code. Each recovery code works once.

After too many wrong codes, wait 15 minutes. Lost your recovery codes too? An admin of your organization can reset two-factor.

Sign out

Press your name at the bottom of the sidebar, then Sign out.

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