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Zoho CRM

Create, find, update and delete Zoho CRM leads, contacts, accounts, deals, quotes, orders, invoices, products, vendors and records of any module, add notes, and query with COQL.

84 actions · Sign in with Zoho CRM

Connect Zoho CRM

  1. In the sidebar, open Connections and press Add connection.
  2. Type zoho crm and choose Zoho CRM.
  3. Press Sign in with Zoho CRM, then choose your account in Zoho CRM’s window and allow access.

Sign in with Zoho; the account’s data centre comes with the sign-in. Zoho has no long-lived personal token, so a sign-in is the only way to connect.

What if it says “Zoho CRM sign-in isn’t set up here”?

Signing in with Zoho CRM needs a Zoho CRM app on this installation, and it has none yet.

On Cloud: The sheet says “It’s set up once for everyone who uses this service, not by an organization.”

Self-hosted: An admin of the installation sees Set up Zoho CRM sign-in instead, and sets it up once for everyone. Everyone else sees who to ask.

  1. Create an app in Zoho CRM’s developer settings (Zoho CRM’s guide).
  2. In GoRunner, copy the Redirect address to add in Zoho CRM’s developer settings, and add it to the app.
  3. Paste the Client ID and Client secret, then press Save and sign in.

Set up a sign-in app

Can I use my own Zoho CRM app?

Yes. In the sheet, open Use your own Zoho CRM app and paste its Client ID and Client secret. Add the redirect address it shows to your app first. The connection then signs in through your app instead of the installation’s.

Connections says how to sign in again, rename or delete it. In a product that embeds GoRunner, Add connection can be missing: then your provider makes connections for you.

Do things in Zoho CRM

Add a Zoho CRM step, choose a Resource, then an Operation. Choose a row to see its fields.

To start a workflow from Zoho CRM, use a Schedule, Webhook or Form trigger.

Later steps read a step’s output by its name: see Use data from earlier steps.

Limits

  • A reply from Zoho CRM can be up to 16 MB (a file download can have its own limit). A larger one fails the step; it is never cut short.
  • When Zoho CRM says to slow down (429), the step waits as long as it asks, if the step’s time allows. Otherwise it fails and says when to try again.

Not in your list? See When an app isn’t here.

For developers

In the API, which calls apps pieces, Zoho CRM is pieceId: "zohocrm" with actionId: "zohocrm", set by resource and an operation_… field, such as operation_account. Get an app returns every field.

It can change something outside the run (writes_external). See How versions and side effects work.

Zoho CRM › Account

Create

Account Name · Required

The account name (Account_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Account Name · Required

The account name (Account_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Account ID · Required

The account's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every account, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many accounts to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every account, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many accounts to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Account ID · Required

The account's id, or its link in Zoho CRM.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Contact

Create

Last Name · Required

The last name (Last_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Last Name · Required

The last name (Last_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Contact ID · Required

The contact's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every contact, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many contacts to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every contact, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many contacts to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Contact ID · Required

The contact's id, or its link in Zoho CRM.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Deal

Create

Deal Name · Required

The deal name (Deal_Name).

Stage · Required

The stage (Stage).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Deal Name · Required

The deal name (Deal_Name).

Stage · Required

The stage (Stage).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Deal ID · Required

The deal's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every deal, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many deals to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every deal, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many deals to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Deal ID · Required

The deal's id, or its link in Zoho CRM.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Invoice

Create

Subject · Required

The subject (Subject).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new invoice needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Subject · Required

The subject (Subject).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new invoice needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Invoice ID · Required

The invoice's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every invoice, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many invoices to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every invoice, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many invoices to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Invoice ID · Required

The invoice's id, or its link in Zoho CRM.

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new invoice needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Lead

Create

Last Name · Required

The last name (Last_Name).

Company · Optional

The company (Company).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Last Name · Required

The last name (Last_Name).

Company · Optional

The company (Company).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Lead ID · Required

The lead's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every lead, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many leads to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every lead, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many leads to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Lead ID · Required

The lead's id, or its link in Zoho CRM.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Get Fields

Nothing to fill in.

Zoho CRM › Product

Create

Product Name · Required

The product name (Product_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Product Name · Required

The product name (Product_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Product ID · Required

The product's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every product, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many products to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every product, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many products to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Product ID · Required

The product's id, or its link in Zoho CRM.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Purchase Order

Create

Subject · Required

The subject (Subject).

Vendor ID · Optional

The id of the vendor (Vendor_Name).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new purchase order needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Subject · Required

The subject (Subject).

Vendor ID · Optional

The id of the vendor (Vendor_Name).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new purchase order needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Purchase order ID · Required

The purchase order's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every purchase order, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many purchase orders to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every purchase order, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many purchase orders to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Purchase order ID · Required

The purchase order's id, or its link in Zoho CRM.

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new purchase order needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Quote

Create

Subject · Required

The subject (Subject).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new quote needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Subject · Required

The subject (Subject).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new quote needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Quote ID · Required

The quote's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every quote, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many quotes to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every quote, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many quotes to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Quote ID · Required

The quote's id, or its link in Zoho CRM.

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new quote needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Sales Order

Create

Subject · Required

The subject (Subject).

Account ID · Optional

The id of the account (Account_Name).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new sales order needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Subject · Required

The subject (Subject).

Account ID · Optional

The id of the account (Account_Name).

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new sales order needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Sales order ID · Required

The sales order's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every sales order, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many sales orders to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every sales order, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many sales orders to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Sales order ID · Required

The sales order's id, or its link in Zoho CRM.

Line Items · Optional

The products, such as [{"Product_Name": {"id": "4876876000000624001"}, "Quantity": 2, "List_Price": 49.5}]. A new sales order needs at least one.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Vendor

Create

Vendor Name · Required

The vendor name (Vendor_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Vendor Name · Required

The vendor name (Vendor_Name).

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Vendor ID · Required

The vendor's id, or its link in Zoho CRM.

Get Many

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every vendor, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many vendors to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every vendor, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many vendors to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Vendor ID · Required

The vendor's id, or its link in Zoho CRM.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Zoho CRM › Any Module

Create

Module · Required

The module, standard or custom.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Create or Update (Upsert)

Module · Required

The module, standard or custom.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Match On · Optional

Unique fields to find an existing record by, comma-separated, in order (such as Email, Phone). Empty uses the module's default (Email for leads and contacts, the name for most others).

Get and Delete

Module · Required

The module, standard or custom.

Record ID · Required

The record's id, or its link in Zoho CRM.

Get Many

Module · Required

The module, standard or custom.

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Sort By · Optional

What to order the records by.

Options: Record ID, Created time, Modified time.

Default: Record ID.

Sort Order · Optional

Newest (largest) first, or oldest first.

Options: Descending, Ascending.

Default: Descending.

Custom View ID · Optional

Only the records of this list view (its id). Sorting does not apply to a view.

Return All · Optional

Read every record, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many records to return (1–2000).

Default: 50.

Shows when Return All is off.

Search

Module · Required

The module, standard or custom.

Fields to Return · Optional

Field API names, comma-separated (at most 50). Empty returns the module's first 50 fields.

Search By · Optional

Match fields with conditions, or look a word, email address or phone number up across the module's fields.

Options: Conditions, Email address, Phone number, Word.

Default: Conditions.

Conditions · Optional

Records matching these, such as {"Email": "ada@example.com"} or [{"field": "Annual_Revenue", "operator": "greater_than", "value": 100000}].

Shows when Search By is Conditions.

Search For · Required

The word, email address or phone number to look up.

Shows when Search By is Email address, Phone number or Word.

Match · Optional

Whether a record must match every condition or any one.

Options: All conditions, Any condition.

Default: All conditions.

Shows when Search By is Conditions.

Return All · Optional

Read every record, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many records to return (1–2000).

Default: 50.

Shows when Return All is off.

Update

Module · Required

The module, standard or custom.

Record ID · Required

The record's id, or its link in Zoho CRM.

Fields · Optional

Field values by API name, such as {"Email": "ada@example.com", "Lead_Source": "Web", "Annual_Revenue": 250000}.

Get Fields

Module · Required

The module, standard or custom.

Zoho CRM › Note

Create

Module · Required

The module, standard or custom.

Record ID · Required

The record the note belongs to, by id or link.

Title · Optional

The note's title.

Note · Required

The note's text.

Get Many

Module · Required

The module, standard or custom.

Record ID · Required

The record the note belongs to, by id or link.

Return All · Optional

Read every note, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many notes to return (1–2000).

Default: 50.

Shows when Return All is off.

Zoho CRM › User

Get

User ID · Required

The user's id.

Get Many

Which Users · Optional

Which users to list.

Options: All, Active, Deactivated, Confirmed, Not confirmed, Deleted, Active and confirmed, Administrators, Active administrators, The signed-in user.

Default: All.

Return All · Optional

Read every user, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many users to return (1–2000).

Default: 50.

Shows when Return All is off.

Zoho CRM › COQL Query

Query

Query · Required

A COQL select. Put each value from earlier steps under Values and write :name where it goes; it is written into the query safely.

Values · Optional

The values for the query's :names, such as {"source": "{{steps.form.source}}"}.