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Jotform

Read, add, edit and delete Jotform submissions, and look up forms, their questions and the account.

14 actions · 1 trigger · Paste an API token

Connect Jotform

  1. In the sidebar, open Connections and press Add connection.
  2. Type jotform and choose Jotform.
  3. Fill in the fields. Each one says Required or Optional.
  4. Press Test and save. GoRunner checks the connection before it saves anything.

The sheet asks for:

API key · Required

A Jotform API key.

Region · Optional

Where the account is kept: empty or us (api.jotform.com), eu (eu-api.jotform.com) or hipaa (hipaa-api.jotform.com).

Paste a Jotform API key (Jotform → My Account → API → Create New Key; Full Access to add, edit or delete submissions, Read Access for the rest). Set Region when the account is kept in Jotform’s EU data center or is a HIPAA account.

Connections says how to sign in again, rename or delete it. In a product that embeds GoRunner, Add connection can be missing: then your provider makes connections for you.

Start a workflow

Add a trigger and choose Jotform. The trigger uses the same connection as the steps.

On New Submission

Starts a run as soon as someone submits the form. Publishing the workflow adds a webhook to the form in Jotform; unpublishing removes it. Jotform does not sign its webhooks, so the address Jotform is given carries a secret key, and a request without it is refused; the same submission sent twice starts one run. Jotform does not resend a delivery that failed.

Form · Required

The form whose submissions start a run.

A later step can use its data, such as {{trigger.answers}}, {{trigger.formID}}, {{trigger.formTitle}} and 4 more. See Use data from earlier steps.

Do things in Jotform

Add a Jotform step, choose a Resource, then an Operation. Choose a row to see its fields.

Later steps read a step’s output by its name: see Use data from earlier steps.

Limits

  • A reply from Jotform can be up to 16 MB (a file download can have its own limit). A larger one fails the step; it is never cut short.
  • When Jotform says to slow down (429), the step waits as long as it asks, if the step’s time allows. Otherwise it fails and says when to try again.

Not in your list? See When an app isn’t here.

For developers

In the API, which calls apps pieces, Jotform is pieceId: "jotform" with actionId: "jotform", set by resource and an operation_… field, such as operation_form. Its trigger is jotformtrigger / jotform_submission. Get an app returns every field.

It can change something outside the run (writes_external). See How versions and side effects work.

Jotform › Submission

Create

Form · Required

The form the submissions belong to.

Answers · Required

The answers by question id (Question › Get Many lists the ids), such as {"3": {"first": "Ada", "last": "Lovelace"}, "4": "ada@example.com"}. Update changes only the questions given.

Get

Submission ID · Required

The submission's id (digits).

Simplify Answers · Optional

Add the answers as plain values by question label (values).

On by default.

Get Many

Form · Required

The form the submissions belong to.

Filter · Optional

Only submissions matching this Jotform filter, such as {"created_at:gt": "2026-11-01 00:00:00"} or {"status:ne": "DELETED"}. Times are in the account's time zone. Empty lists every submission.

Order By · Optional

Which field orders the list (newest first).

Options: Jotform's order, created at, updated at, id.

Return All · Optional

Read every submission, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many submissions to return (1–2000).

Default: 50.

Shows when Return All is off.

Simplify Answers · Optional

Add the answers as plain values by question label (values).

On by default.

Update

Submission ID · Required

The submission's id (digits).

Answers · Required

The answers by question id (Question › Get Many lists the ids), such as {"3": {"first": "Ada", "last": "Lovelace"}, "4": "ada@example.com"}. Update changes only the questions given.

Delete

Submission ID · Required

The submission's id (digits).

Jotform › Form

Get, Get Properties, Clone and Delete

Form · Required

The form to read, copy or delete.

Get Many

Filter · Optional

Only forms matching this Jotform filter, such as {"status": "ENABLED"} or {"title:ne": "Test"}. Empty lists every form.

Order By · Optional

Which field orders the list (newest first).

Options: Jotform's order, created at, updated at, title, status, count, new.

Return All · Optional

Read every form, page by page (at most 2000; past that the step fails rather than stop early).

Off by default.

Limit · Optional

How many forms to return (1–2000).

Default: 50.

Shows when Return All is off.

Jotform › Question

Get

Form · Required

The form whose questions to read.

Question ID · Required

The question's id (qid, digits).

Get Many

Form · Required

The form whose questions to read.

Jotform › Account

Get and Get Usage

Nothing to fill in.