# Visit an organization

Look inside an organization you don’t belong to, as its people see it.

A platform admin can visit any organization on the installation, to see why its runs fail or to help its people. It needs [two-factor](https://docs.gorunner.io/self-host/first-sign-in#turn-on-two-factor) on your account: “Required to visit other organizations.”

## Start a visit

1. Find the organization in **Platform**: on **Overview** under **Needs you**, in **Organizations**, or on its record.
2. Press **Visit**.

You should see “You’re inside Bakery Ltd, read only. It ends by itself at 15:40, or when you switch elsewhere.”

You can also start one from the switcher at the top of the sidebar, where other organizations’ workspaces have a **Visit** key. The switcher’s card says **Visiting · read only** and how long is left.

## Make a change

The visit starts read only. The first change you make asks for your two-factor code, once for the whole visit; the switcher then says **Visiting · can make changes**.

A few things are never done in a visit, such as making a password reset link. Those are for the organization’s own admins.

## End it

Switch to anywhere else, open **Platform**, or choose **Leave visit to …** in the menu at the bottom of the sidebar. A toast says “Left Bakery Ltd · looked only”, or how many changes were recorded.

- **After an hour**: It ends by itself an hour after it started, at the time the start message names.
- **When you lose the right**: Signing out, losing the platform role or turning two-factor off ends it at once.

## What it records

The organization’s own audit log records the start, the end, the code you gave, and every change, under your own name. In [Platform › Audit log](https://docs.gorunner.io/self-host/platform-audit-log), **Admin visits** lists each visit with why it began, how long it lasted and its changes; a row opens its timeline.

## Related

- [Organizations and people](https://docs.gorunner.io/self-host/organizations-and-people): Find the organization first · 5 min
- [The platform audit log](https://docs.gorunner.io/self-host/platform-audit-log): Admin visits and their timelines · 3 min

Source: https://docs.gorunner.io/self-host/visit-an-organization